2017 / Rethinking the digital library with user-driven innovation


2017 / Rethinking the digital library with user-driven innovation

Members: 6
Latest Activity: on Friday


The information behavior of users has changed radically since the advent of the internet. Where the library used to be a primary source of inspiration that drove learning, education and cultural experience, international giants like Amazon, Facebook, Google, Netflix and Spotify have claimed the digital space in which the process of curation, recommendation, selection and inspiration happen. Reliance on authorities is replaced by faith in computer-algorithms with knowledge of users’ preference or habits. Young users are primarily digital users, so the change in behavior and competitive challenge represents an existential threat to libraries and the public service role we fill in our societies. How we choose to face this will decide our continued relevance to the mission and what kind of institutions we become in the process.                                                                                                                                                           

How can libraries accelerate their learning and transform knowledge about user’s information behavior into effective service design and digital strategies? The user-driven innovation method can provide transformative insights that translate into powerful and concrete action plans.

In this workshop, participants will sample three aspects of user-driven innovation:

-        You will receive the most central insights from DBC’s research into users’ information behavior and the challenge it represents to libraries’ future

-        You will learn about an innovation method that you can repeat and adapt to your own institutional needs

-        In facilitated group exercises, you will reflect on what the change in user behavior means to your institutional strategy and generate new thinking about how to compete in the digital space


Christian Ertmann-Christiansen, Business Developer at DBC

Madeleine Saunte, Strategic Consultant at DBC

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Members (6)


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Design thinking - a (simple) guide

Posted by Cleide Fernandes on May 20, 2017 at 16:00 0 Comments

Do you want to learn more about DT? See: https://goo.gl/OObX3O.

See you at #nextlibrary2017!


The way things are

Posted by Cleide Fernandes on May 11, 2017 at 0:48 0 Comments

As human beings, we get used to “the way things are” really fast. But for designers (or great librarians), the way things are is an opportunity … Could things be better? How? Find more here: https://goo.gl/IJn9IZ ;

#nextlibrary2017 #listening2create

See you at Dokk1! :)

Last call: book your seat for a sitevisit!

Posted by Next Library on May 4, 2017 at 13:30 0 Comments

Have you booked your seat for one or more sitevisits? Deadline is extended to May 8! This means you still have an opportunity to get to visit innovative branch libraries, LEGO Idea House, Billund, Silkeborg and Herning Libraries, Moesgaard Museum or learn about design thinking in practice, new street food concepts and…


Things are changing around…

Posted by Cleide Fernandes on May 1, 2017 at 22:10 0 Comments

Why your HR Department Should Embrace Design Thinking:…


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